Claims

Claim process can be as simple as ABCD

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Fill out the claim form with the docs required

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Receive latest update by call/SMS/email

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Payment credit to your designated bank account or Merchantrade Money Wallet

Get Your Docs Ready

Required Documents
  • Certified True Copy (CTC) of Death Certificate
  • Photocopy of Identity Document/Card of the Insured Person (the deceased)
  • Photocopy of Identity Document/Card of the Claimant
  • If required by MCIS Insurance Berhad at the Company's discretion:
  • A Physician’s Statement / Medical Report
    *The cost of such medical report, if any required, shall be borne by the Claimant.
Required Documents
  • Original payment receipts including deposit receipts and itemized medical bills
  • Admission and Discharge Card / Discharge Note
  • Laboratory and Radiology Reports