Claims
Claim process can be as simple as ABCD
Fill out the claim form with the docs required
Receive latest update by call/SMS/email
Payment credit to your designated bank account or Merchantrade Money Wallet
Get Your Docs Ready
Accidental Death
- Certified True Copy (CTC) of Death Certificate
- Police Report - applicable for motor accident injury claim or criminal incident
Accidental Permanent Disablement
- Medical Reports
- Police Report - applicable for motor accident injury claim or criminal incident
Hospital Allowance
- In-Patient Discharge Summary or Letter from employer stating Insured was hospitalised, date of admission and discharged and due to what reason
Temporary Disablement Allowance
- Medical Certificate
Funeral Allowance
- Certified True Copy (CTC) of Death Certificate / or Police Report
Local Ambulance Fees/Reimbursement for Wheelchair or Prostheses
- Original Medical Receipt
Required Documents
- Certified True Copy (CTC) of Death Certificate
- Photocopy of Identity Document/Card of the Insured Person (the deceased)
- Photocopy of Identity Document/Card of the Claimant
- If required by MCIS Insurance Berhad at the Company's discretion:
- A Physician’s Statement / Medical Report
*The cost of such medical report, if any required, shall be borne by the Claimant.
Required Documents
- Original payment receipts including deposit receipts and itemized medical bills
- Admission and Discharge Card / Discharge Note
- Laboratory and Radiology Reports